Delivery
We offer an express delivery by OCS courier service for products purchased on our Site.
* Product is delivered within 3-5 working days in UAE
* Delivery is from Saturday to Thursday.
Shipment tracking
You can track the shipment status of your products by clicking on the "Track Your Order" link in the shipping confirmation email. Please note that the link will direct you to the courier's website, which is not controlled by us.
Please note:
* It is our goal to deliver within the above mentioned times, however delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
* We will be unable to change the delivery address on orders after checkout.
* If there is no one at the indicated nominated delivery address who can accept delivery of products, the carrier will leave a notification card in your mail box.
* Title to and risk of loss in your products will pass to you when you take possession of the products.
* All products are shipped from our Replay store at The Dubai Mall
The following list details the locations within the UAE that are classified as “out of delivery” areas wherein a hand delivery cannot be effected.
Non Delivery Areas in Abu Dhabi vicinity
Musaffah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Journ ya Four, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot,Sir Baniyas,Guwaifath,Das Island,Musaffah-ICAD City 2,
Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,
Non delivery areas in Al Ain/Ajman/ Umma Al Quwain/ Fujairah/Ras Al Khaimah vicinity:
Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,
Adan, Al jeer, Shamm, Khath, Burairath, Siji Al Hail (crushers/dusan site) , Shahma residential
area (Dhaid).
Upon delivery of the products to our carrier we will send you a shipment confirmation email.